System Maintenance

Editor, Operator and Responsible for the Content of the Website ARCTIC GmbH Bevenroder Straße 149A 38108 Braunschweig Germany Phone: +49 531 60947217 (Monday - Friday, 11am - 2pm UTC) E-Mail: info@arctic.de Represented by the managing director: Magnus Huber Register Court Braunschweig Commercial register number: HRB 203471 Tax Office: Braunschweig | VAT No.: DE277068088 Business Identification Number (W-IdNr.): DE277068088-00001 WEEE reg. no.: DE61101640 Data Protection Supervisor Responsible for consulting and implementation of data protection & compliance management: Philipp Herold Hafenstraße 1a 23568 Lübeck Germany E-Mail: privacy@arctic.de

1. Scope and General Information This privacy policy explains the nature, scope and purpose of the processing of personal data within our systems during maintenance. Please note: A separate privacy policy applies to our online shop under the main domain arctic.de, which you can access there. 2. Name and contact details of the data controller The data controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States is: ARCTIC GmbH Bevenroder Straße 149A 38108 Braunschweig, Germany Telephone: +49 531 60947217 (Monday–Friday, 10:00–13:00) Email: info@arctic.de Represented by the Managing Director: Magnus Huber 3. Contact details of the Data Protection Officer You can contact our external Data Protection Officer for advice on and implementation of data protection and compliance management at: Philipp Herold Hafenstraße 1a 23568 Lübeck Email: privacy@arctic.de 4. Hosting and server log files Hosting by Hetzner. We have entered into a data processing agreement (DPA) with the hosting provider in accordance with Article 28 of the GDPR. This ensures that the provider processes our users’ data only in accordance with our instructions and in compliance with the GDPR. Collection of server log files. Each time our subdomain is accessed, the server automatically collects data and information from the computer system of the accessing device. The following data is temporarily stored in log files: - User’s IP address - Date and time of the request - Content of the request (specific page) - Access status/HTTP status code - Browser type and version used - User’s operating system Data is stored in log files to ensure the website functions properly, to optimise the systems and to ensure the security of our IT systems (e.g. defence against cyber attacks). The legal basis for the temporary storage of data and log files is Article 6(1)(f) of the GDPR (our legitimate interest in the secure and error-free operation of the system).